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Level 2. Message 1 of 5. HP Recommended. Product: Photosmart C Operating System: Microsoft Windows Vista. Tags 4. Tags: Archived. Message 2 of 5. Was this reply helpful? Yes No. Message 3 of 5. Please remove the USB from the computer Uninstall the printer software. Do not connect the USB cable until asked to. Run the download software. Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.
Tardis40 I work on behalf of HP Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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